SUSAN Chatbot – Test Bed
Come explore the new AI chatbot that answers all kinds of interesting questions about jobs, college admissions, social services, public funding, how it can benefit your business, and much more!
Event Timing: January 14th, 2025 (16:00 – 20:00 PM)
Event Address: DEFINE Innovation Hub, 5 Pohjoinen Asemakatu 11130 Riihimäki Finland
FAQs
Q: What’s happening?
We are launching an AI chatbot and we want you to be the first people to test it out. During the event, you’ll:
- Interact with AI Chatbot and test its incredible features.
- Enjoy free pizza and drinks.
- Have fun and get a chance to win exciting surprise gifts.
Q: What does the acronym S.U.S.A.N mean?
S.U.S.A.N is an acronym for: Smart User Service with AI Navigation
Q: How do we reach SUSAN?
You can access SUSAN at SUSAN.fi
Q: Can we also talk to SUSAN?
Yes, SUSAN supports both text and voice interactions. You can type your questions or speak directly to SUSAN, and get a response in real-time.
Q: What languages can SUSAN speak?
Currently, SUSAN can communicate in English. However, it is being trained for multiple languages to cater to a wider audience.
Q: Does SUSAN store our personal information?
SUSAN does not store any personal information. All user data is handled with high standards of privacy and security, in compliance with relevant data protection regulations.
Q: How does SUSAN help the residents living in the cities?
SUSAN makes life easier for city residents by providing instant access to information on public services such as healthcare, transportation, and taxation etc through both text and voice interactions.
City residents can get the same accurate and reliable information they would receive from public service officials.
Q: How does SUSAN help public services within the cities?
SUSAN helps public services by automating responses through both text and voice interactions to frequently asked questions, reducing the workload on public service representatives.
This allows public service officials to handle complex tasks and improve service delivery. With SUSAN, public services can operate more efficiently and provide faster, consistent responses to citizen inquiries.
Q: Can I use SUSAN on my phone?
Yes, you can access SUSAN on your phone. In fact, make sure to bring your phone with you because you will need it during the event.
Q: What is the purpose of the Test Bed?
The purpose of the Test Bed is to test SUSAN’s capabilities and gather user feedback. Through the test we will also be able to understand the specific needs of the users and train SUSAN in that direction.
Additionally, we will generate a detailed report from the test bed that will be shared with public stakeholders including Finnish and EU Parliament.
Q: Who is invited to participate in the Test Bed?
- Students looking for information on scholarships, college admissions, and career opportunities.
- Employers interested in knowing work permit regulations, immigration requirements, and workforce integration.
- Jobseekers seeking guidance on job searches, social benefits, and work permits.
- Entrepreneurs who want to know more about starting a business, accessing public funding, and managing business-related tasks.
Q: Which cities have signed up for the Test Bed?
The City of Riihimaki has signed up for the Test Bed.Â
Q: How can you sign up for the Test Bed in Riihimaki?
To sign up for the Test Bed in Riihimaki, fill out the Google Form below:
Q: Where and when will the Test Bed in Riihimäki be held?
Tuesday 14 Jan at 4:00pm at the Defence Innovation Network Finland (DEFINE)
Q: Which cities have shown interest in the Test Bed?
In addition to city of Riihimaki, the city of Espoo and Vantaa have also shown interest in joining the Test Bed.
Q: Will this event be covered by the media?
Our social media team will be available to take photos, and record video testimonials from participants.
Also, we are planning on inviting the media to give us coverage for this event. We are expecting a couple of reporters to take photographs and also conduct interviews with those who are comfortable.
