Atefia Document Upload: Format and Size Rules

Successfully uploading your verification documents is a crucial step for any online gaming enthusiast. This guide provides a clear, step-by-step walkthrough of the process at Atefia casino, detailing the exact format and size requirements to ensure a smooth and hassle-free experience, allowing you to focus on claiming your Atefia bonus.

Why Atefia Requires Document Verification

Online casinos are required by law to verify the identity of their players. This process, known as Know Your Customer (KYC), is a standard security measure to prevent fraud, money laundering, and underage gambling. For you, it ensures your account and funds are protected. The verification process at Atefia is designed to be straightforward, but submitting documents that do not meet their specifications is a common reason for delays.

Accepted Document Types and Specifications

Atefia requires clear, high-quality color copies of your original documents. Blurry, cropped, or black-and-white photos will likely be rejected. All files must be in one of the accepted formats and under the maximum size limit. The supported file types are JPG, PNG, and PDF. The maximum allowed file size for any single upload is 8MB. Below is a table outlining the specific documents needed and their purposes.

Document Purpose	Accepted Examples	Key Requirements
Proof of Identity (POI)	Passport, Driver’s License, National ID Card	All four corners must be visible, photo and details must be clear and legible.
Proof of Address (POA)	Utility bill (gas, water, electric), Bank statement, Tax bill	Must be issued within the last 3 months, show your full name and address clearly.
Payment Method Verification	Front of credit/debit card, Bank statement screenshot	For cards, you may mask the middle 8 digits and the CVV code for security.

Step-by-Step Upload Guide

Navigating the upload process correctly will get your account verified quickly. Follow these steps precisely.

1. Log into your Atefia account and navigate to the ‘My Account’ or ‘Verification’ section.
2. Select the type of document you are uploading (e.g., Proof of Identity).
3. Click the ‘Upload’ button and select the correct file from your device. Ensure the file is under 8MB.
4. Submit the document and wait for confirmation that the upload was successful.
5. Repeat the process for any additional required documents (Proof of Address, etc.).

Once submitted, the verification team typically reviews documents within 24-48 hours. You will receive a notification via email once the process is complete.

Common Upload Errors and Troubleshooting

Most verification delays are caused by easily avoidable mistakes. Here are the most common issues and how to fix them:

• File Too Large: If your file exceeds 8MB, use a free online tool to compress the image without losing critical clarity.
• Unreadable Image: Ensure the document is placed on a flat surface with good lighting to avoid shadows and glares. Take the photo straight on.
• Wrong Document Type: A mobile phone bill is often not accepted for Proof of Address. Stick to utility bills or official bank statements.
• Expired Document: Your Proof of Identity must be valid and not expired. An expired passport or driver’s license will be rejected.

If your submission is rejected, Atefia will usually specify the reason, allowing you to correct the issue and re-upload promptly.

How Verification Affects Bonuses and Withdrawals

Completing verification is directly tied to your ability to withdraw funds and often to claiming certain promotions. You may be able to claim an Atefia no deposit offer or Atefia free spins without verified documents, but you will absolutely need to be verified before cashing out any winnings from them. Similarly, before entering an Atefia promo code for a deposit match, ensure your account is verification-ready to avoid any complications later. The platform will block withdrawal requests until the KYC process is successfully completed, so it’s best to do it early.

For a seamless gaming experience from start to finish, ensuring your documents are uploaded correctly the first time is essential. By following this guide, you can quickly pass verification and enjoy everything the platform has to offer. Remember, a verified account is a secure account at Atefia.